299et Responsible Gaming —
Safe & Healthy Gaming Experience
Gaming should be fun, not a burden. 299et is always here to help you set your own limits, take breaks, and get support whenever you need it.
Why Responsible Gaming Matters
Online gaming is a great source of entertainment, but enjoying it the right way requires awareness. 299et believes that responsible gaming is not just a policy — it is a commitment to our players. We want you to feel comfortable in every session and keep your mental and financial well-being protected.
When gaming crosses the line from entertainment into habit, it can have a negative impact on family relationships, financial stability, and mental health. At 299et we provide tools and features that help you stay in control at all times. From deposit limits to full self-exclusion — our system is by your side.
The core principle of responsible gaming is: play for fun, not as a solution to financial problems. The outcome of every game is random and no strategy can guarantee a win. So always play within your means and avoid chasing losses by placing larger bets.
Our Protection Tools
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately. A 24-hour cooling-off period applies if you request to increase your limit.
Time-Out Break
When you feel like you need a rest, take a time-out from 24 hours up to 30 days. During this period you will not be able to log in to your account or make deposits.
Self-Exclusion
Activate self-exclusion for a long-term break, from 3 months up to 5 years. During this period your account will be completely inactive and no promotional communications will be sent.
Reality Check
Reminders will appear on screen at set intervals — showing how long you have been playing and how much your balance has changed. This helps you stay aware.
Withdrawal Limit
Set a maximum withdrawal amount on a weekly or monthly basis. This helps you avoid impulsive decisions after a win and use your winnings in a planned way.
24/7 Support
Our Bengali-speaking live chat support is ready day and night for any gaming-related concerns. Your situation will be heard confidentially and with care.
Assess Yourself
Ask yourself the questions below. If the answer to one or more is "Yes", it would be wise to contact 299et support.
How to Set Limits
Log In to Your Account
Go to the 299et login page and enter your username and password to access your account.
Open Account Settings
Go to the "Account" or "Profile" menu on the dashboard and look for the "Responsible Gaming" section.
Choose Your Preferred Tool
Pick whichever you need — deposit limit, time-out, reality check, or self-exclusion.
Confirm
Enter the amount or duration and confirm. Reducing a limit takes effect immediately.
- Reducing a limit — takes effect immediately
- Increasing a limit — 24-hour cooling-off period applies
- Logging in is not allowed during a time-out
- A self-exclusion period cannot be ended early
- No promotional emails or messages will be sent during self-exclusion
- Any remaining balance can still be withdrawn after self-exclusion
Deposit and Withdrawal Set Limits
As part of responsible gaming, the following minimum limits apply on the 299et platform. These limits help you keep your spending under control.
| Transaction | Minimum Amount | Method | Duration |
|---|---|---|---|
| Deposit | ৳500 | bKash, Nagad, Rocket, Upay, Bank Transfer | Instant |
| Withdrawal | ৳1,000 | bKash, Nagad, Rocket, Upay, Bank Transfer | 5–30 minutes |
Personal deposit limits cannot be set below the minimum limits above, however you are free to set any lower limit you choose.
Minor Protection and Healthy Habits
Protection of Minors
299et strictly enforces the 21+ age limit. Age is verified at registration and identity documents may be requested in suspicious cases. If there are minor members in your household, take the following steps:
- Use a password lock on your device
- Do not share your 299et account login details with anyone
- If children are present, keep the operating system's parental controls turned on
- If you share a device, log out from the browser when done
Healthy Gaming Habits
Set a time and money limit before each session and stick to it. Never play gaming with borrowed money. The habits below help keep gaming enjoyable:
- See gaming as entertainment, not a source of income
- Take regular breaks and spend time on other hobbies
- Do not play when you are stressed or under the influence of alcohol
- Give priority to spending time with family and friends
Need Help? We Are Here
Talk to Us Directly
If you have any concerns about gaming, do not hesitate to reach out to us. Our Bengali-speaking support team will listen to you confidentially and help you use the right tools.
Enjoy 299et's Top Games Safely
Follow responsible gaming principles and enjoy cricket, slots, and casino games at 299et — within your limits, completely safely.