299et's Privacy Policy
Your personal information is of the highest importance to us. This document clearly explains how 299et collects, uses, and protects your information.
01 Introduction and Scope
This privacy policy has been prepared by the organization operating the 299et platform. This policy applies to all services, gaming activities, and related digital services on the https://299et.cam website. By using this website, you agree to the terms of this privacy policy.
We believe you should have full control over your personal information. That is why at 299et we collect only the information that is genuinely needed to provide our services. Your information is never sold to third parties.
02 What Information We Collect
The following types of information may be collected when you register on the 299et platform and use our services:
A. Identity Information
When creating an account you provide the following information:
- Full name and date of birth
- Email address
- Username and password (encrypted)
- National ID card or passport number (for verification)
B. Financial Information
Information required for processing transactions:
- bKash, Nagad, Rocket, or Upay account number
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction date and amount
C. Technical Information
Information collected automatically while using the website:
- IP address and device identifier
- Browser type and operating system
- Cookies and session data
- Page visits, clicks, and navigation patterns
- Login time and session duration
D. Gaming Activity Information
To improve your gaming experience on the platform and ensure responsible gaming:
- Game preferences and play history
- Bet amount and results
- Bonus usage records
- Session time and break patterns
03 How We Use Your Information
299et uses your information only for legitimate and necessary purposes. The main areas of use are described below:
Service Delivery and Operations
Your information is used to create, verify, and maintain your account; process deposits and withdrawals; run gaming services without interruption; and provide technical support.
Identity Verification and Fraud Prevention
Identity verification processes are carried out to ensure the security of financial transactions, prevent the use of multiple accounts, and detect unauthorized access. This is essential for protecting your account and funds.
Customer Service Improvement
Your information is used to maintain communication with you, resolve issues, notify you of system updates and policy changes, and personalize your experience.
Ensuring Responsible Gaming
Monitoring your gaming habits, helping you set limits, and identifying problematic gaming behavior to provide the necessary support. 299et places responsible gaming as its highest priority.
Fulfilling Legal Obligations
Your information may be used to comply with applicable laws and regulations, respond to requests from regulatory bodies, and meet court order requirements.
04 Data Sharing with Third Parties
299et never sells or rents your personal information. However, information may be shared with trusted third parties in specific circumstances:
Payment Processors
Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and bank transfer service providers. These payment providers follow their own strict privacy policies.
Technology Service Providers
Information necessary for running our services is shared with server hosting, cybersecurity, data analytics, and game software providers. Strict confidentiality agreements are in place with these partners.
Law Enforcement Agencies
Information may be shared with relevant authorities to comply with valid court orders, respond to government investigations, or meet legal obligations. Only the minimum necessary information is provided in such cases.
05 Cookies and Tracking Technologies
The 299et website uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device.
Essential Cookies
These cookies are necessary for the core functionality of the website — maintaining login sessions, security verification, and saving preferences. They cannot be disabled.
Functionality Cookies
These cookies are used to remember your language preferences, display settings, and various site options. This makes your next visit more convenient.
Analytics Cookies
These cookies are used to analyze which pages are visited most, how users navigate the site, and other patterns in order to improve the quality of our services.
You can delete or disable cookies from your browser settings. However, doing so may limit some features of the site.
06 Data Security Measures
299et has adopted the highest industry-standard technical and organizational measures to ensure the security of your information:
SSL Encryption
All data transmission between your browser and our servers is protected by 256-bit SSL/TLS encryption, which protects your information from cyberattacks.
Password Protection
Your password is encrypted and stored using a strong hashing algorithm. No 299et employee can ever view your password.
Secure Servers
All data is stored in secure data centers with strict physical and digital access controls in place. Regular security audits are conducted.
Minimum Data Access
299et employees can only access the information required for their specific work. All data access records are stored and reviewed regularly.
Although we apply the highest security measures, no method on the internet is one hundred percent secure. If you suspect a security breach, contact [email protected] immediately.
07 Data Retention Period
How long your information is retained depends on the type of information and applicable legal requirements:
Active Account
All information is fully retained for as long as your account remains active. If you request account closure, the deletion policy described below will apply.
Financial Transaction Records
As required by law, financial transaction records must be retained for a specified period even after account closure. Such information is not provided to anyone without a legal directive.
Account Deletion Request
Information that is not required to be retained for financial or legal reasons will be deleted within 30 days of receiving an account closure request. Deletion will be confirmed to you by email.
08 Your Data Rights
Every user registered on the 299et platform has the following rights regarding their information:
Right to Access
You can log in to your account at any time to view and download your personal information held by us. Contact us for additional information.
Right to Rectification
If any of your information is incorrect, you can correct it through your account settings or with the help of our support team. Keeping accurate information is important for the security of your account.
Right to Erasure
Where there is no legal obligation to retain it, you may request that your information be deleted. Send a written request to our support email and we will complete the process within 30 days.
Right to Restrict Processing
In certain circumstances you may request that the processing of your information be restricted. For example, you may request that processing be suspended while the accuracy of the information is being verified.
Right to Data Portability
You may request your personal information in a structured, commonly used format. This information can be transferred to another service.
09 Data Protection for Minors
299et's services are for persons aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.
Age is verified at the time of account creation. If we become aware that a minor has created an account, that account will be closed immediately and all related information will be deleted.
10 Privacy Policy Changes
299et reserves the right to update this privacy policy from time to time. Before any significant change, we will notify you in the following ways:
Change Notifications
- An advance notice will be sent to your registered email address
- A clear notice will be displayed on the main page of the website
- The "Last Updated" date at the top of the policy will be changed
- Acknowledgment will be requested at login for significant changes
If you continue using 299et after the updated policy takes effect, you will be considered to have agreed to the new policy. If you do not agree to the new policy, you may close your account.
11 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us:
[email protected]
Support in Bengali is available 24 hours a day, 7 days a week
Written requests are typically answered within 7 business days